Privacy Policy

Effective Date: March 2, 2026
Last Updated: March 2, 2026

This Privacy Policy explains how Elk Ridge Interiors (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit elkridgeinteriors.com (the “Site”) or interact with us through the Site, phone, email, or text.

Service Area: Steamboat Springs and surrounding areas (Routt County, Colorado).
Business Address: By appointment only (Colorado, USA).

1) Information We Collect

A) Information you provide directly

When you submit our contact/estimate form or communicate with us, we may collect:

  • Name

  • Email

  • Phone number

  • Preferred contact method

  • Best time to reach you

  • Requested service type (Restoration / Remodel / Epoxy)

  • Budget range

  • Desired start timeframe

  • Scheduled consultation date/time

  • Project details you submit (free-text description)

  • Project images/files you upload (photos, videos, documents)

If you later become a customer, we may also collect additional information necessary to provide services (e.g., jobsite access details, invoices, payment status, and project documentation).

B) Information collected automatically (cookies/analytics)

When you use the Site, we may automatically collect:

  • Device and browser information

  • IP address (approximate location derived from IP)

  • Pages viewed, time on page, referral URLs

  • Click and interaction events

  • General site performance/diagnostics data

This data is typically collected through cookies and similar technologies.

2) How We Use Information

We use information to:

  • Respond to inquiries and schedule consultations

  • Prepare quotes and project documentation

  • Communicate with you about your request or project (including by text/SMS if you consent)

  • Send invoices (e.g., your $150 consultation & estimating fee after scheduling)

  • Improve the Site and our service process

  • Measure advertising performance and marketing effectiveness

  • Protect against fraud, abuse, or security threats

  • Comply with legal obligations and enforce our Terms of Use

3) Analytics and Advertising (Google Analytics + Meta Pixel)

We use:

  • Google Analytics to understand site traffic and improve performance.

  • Meta Pixel to measure ad performance and support remarketing (showing ads to people who previously visited our Site).

These tools may use cookies or similar technologies to collect information about your activity on our Site and across other sites/apps. Tracking technologies and “pixels” are a known litigation risk area in the U.S.; we use them for standard marketing measurement and take steps to limit unnecessary collection. (JD Supra)

Your choices

  • You can manage cookies through your browser settings.

  • If you are a Colorado consumer and applicable thresholds are met, you have the right to opt out of targeted advertising (see Section 9). (Husch Blackwell)

  • Colorado also requires honoring valid universal opt-out mechanisms for targeted advertising (e.g., Global Privacy Control) where applicable. (Duane Morris)

Note: If you opt out of targeted advertising, you may still see ads, but they may be less relevant.

4) How We Share Information

We do not sell personal information in the ordinary sense. We may share information with:

A) Service providers (processors)

Vendors that help us run the business, such as:

  • Website hosting and form tools

  • Scheduling tools (e.g., Calendly) (planned)

  • Invoicing/payment systems (e.g., QuickBooks) (in setup)

  • Analytics and advertising providers (Google/Meta)

  • File storage and collaboration tools

These providers process information under their own terms and privacy policies and are expected to protect it.

B) Legal and safety disclosures

We may disclose information if required to comply with the law, respond to legal process, protect rights/safety, prevent fraud, or enforce our agreements.

C) Business transfers

If we undergo a business transition (e.g., merger, acquisition), information may be transferred as part of that transaction.

5) Project Photos, Testimonials, and Public Content

We may display project photos/videos and testimonials on the Site. We do not publish homeowner addresses or identifying occupant information.

If you are a customer and request the removal of content that you believe identifies you, contact us at the email below. We will review and respond promptly.

6) File Uploads and Sensitive Information

You may upload project photos, videos, and files. Please do not upload:

  • government IDs

  • payment card numbers

  • medical information

  • information about minors
    unless we specifically request it through a secure channel.

Uploads are used to evaluate your project and prepare documentation/quotes.

7) Text Messages (SMS) Consent and Opt-Out

If you provide a phone number and choose text as a preferred contact method (or otherwise consent), we may text you about:

  • scheduling

  • estimate updates

  • project coordination

  • jobsite access questions

  • invoice reminders related to your request/project

Opt-out: You can opt out of non-essential texts at any time by replying STOP. Standard message/data rates may apply.

8) Data Retention

We retain information as long as reasonably necessary to:

  • respond to your inquiry

  • maintain business records

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

If you become a customer, we may retain project files for warranty support, documentation, and recordkeeping.

9) Colorado Privacy Rights (Colorado Residents)

Colorado law provides Colorado residents with certain rights regarding personal data, including rights to:

  • Access personal data we hold about you

  • Correct inaccurate personal data

  • Delete personal data

  • Obtain a copy of personal data (data portability)

  • Opt out of targeted advertising, the sale of personal data, and certain profiling (Colorado Attorney General)

Colorado also requires honoring certain universal opt-out mechanisms (such as Global Privacy Control) for opt-out of targeted advertising and sales, where applicable. (Duane Morris)

How to exercise your rights

Email us at info@elkridgeinteriors.com with:

  • your name

  • the email/phone you used to contact us

  • the request you are making (access/correct/delete/opt-out)

We may request reasonable verification of identity before responding.

10) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can delete it.

12) Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.

13) Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the current version. Continued use of the Site after updates means you accept the updated policy.

14) Contact Us

Elk Ridge Interiors
Email: info@elkridgeinteriors.com
Phone: (720) 313-7142
Address: By appointment only (Steamboat Springs, Colorado)